Quality You Can Measure.

Quality is foundational to every TruMetric service. Across our laboratories and on-site operations, we apply disciplined quality systems, accredited processes, and continuous improvement practices to ensure measurement accuracy, regulatory compliance, and consistent customer outcomes. Our quality framework reflects the combined legacy and rigor of Technical Maintenance, Inc. and Micro Quality Calibration, with services that support industries where precision is critical and compliance is essential.

Certifications

Your Calibration Needs. Fully Accredited.

TruMetric laboratories operate under internationally recognized accreditation and certification frameworks, including ISO / IEC 17025 and ISO 9001, where applicable. These certifications validate our technical competence, traceability practices, and commitment to consistent, repeatable results across all measurement disciplines.

Quality Policy

Nonstop Commitment to Technical Integrity

Our quality policy establishes clear expectations for regulatory compliance, impartiality, and continuous improvement.

Warranty

Dedicated to Protecting Customer Standards

If a service is found not to conform to these requirements, TruMetric will take appropriate corrective action in alignment with ISO / IEC 17025 requirements.

Complaint Resolution

Ensuring Customer Satisfaction and Accountability

Our team follows a defined complaint resolution process to ensure timely investigation, corrective action, and documented closure for all customer feedback and concerns.