Our Privacy Policy.

 

Information We Collect

We may collect several types of information from and about users of our Site, including information that identifies you personally (“Personal Information”).

Categories of Personal Information we may collect include:

• Identifiers (such as IP address, name, phone number, mailing address, or email address if provided)
• Internet or other electronic network activity information (such as browser type, device information, pages visited, and referring websites)
• Communication information you voluntarily provide when contacting us
• Information collected through cookies and similar technologies

We collect this information:

• Directly from you when you provide it to us
• Automatically as you navigate through the Site
• Through technologies such as cookies and server logs

How We Use Your Information

We may use information that we collect about you or that you provide to us for the following purposes:

• To present our Site and its contents to you
• To provide, operate, and maintain our services
• To respond to inquiries and provide customer support
• To improve our Site, services, and user experience
• To monitor and analyze website usage and performance
• To comply with legal obligations
• To protect the rights, property, or safety of TruMetric, our subsidiaries, our users, or others

Corporate Group Data Sharing

Because TruMetric operates through multiple subsidiaries, affiliated entities, divisions, and brands, personal information collected through the Site may be shared within the TruMetric corporate group where reasonably necessary for legitimate business purposes.

Such purposes may include:

• Providing services requested by customers
• Coordinating operations between affiliated entities
• Customer support and account management
• Internal administration, reporting, and auditing
• Fraud prevention, security, and legal compliance
• Operational management across affiliated businesses

All TruMetric subsidiaries and affiliated entities that receive personal information are required to use it in accordance with this Privacy Policy and applicable law.

Future Affiliates and Business Expansion

As TruMetric continues to grow, we may establish new subsidiaries, acquire businesses, launch additional brands, or reorganize our corporate structure. Personal information collected through our Site may be transferred to or shared with newly formed or acquired entities within the TruMetric corporate group where reasonably necessary to support business operations, customer relationships, or service delivery.

Any such entities will be required to handle personal information in accordance with this Privacy Policy and applicable privacy laws.

Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance user experience, analyze site traffic, and recognize repeat visitors. Cookies are small files stored on your device that help improve access to our Site and identify repeat visitors. They may also enable us to track user interests to improve our services. Most web browsers allow you to control cookie settings through their preferences. If you disable cookies, some parts of the Site may not function properly.

How We Share Personal Information

We do not sell personal information to third parties. We may disclose personal information in the following circumstances:

• To subsidiaries and affiliated companies within the TruMetric corporate group
• To service providers who assist us in operating our websites or conducting our business
• To comply with legal obligations, court orders, or legal processes
• To protect the rights, property, or safety of TruMetric, its subsidiaries, customers, or others
• In connection with a merger, acquisition, restructuring, sale of assets, or other corporate transactions

Any third parties receiving personal information are required to protect it and use it only for authorized purposes.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

• The nature of the information collected
• Legal or regulatory requirements
• Operational or business needs

Data Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and after we receive it. If we collect sensitive information such as credit card data, that information is encrypted using secure socket layer (SSL) technology during transmission. While we implement safeguards designed to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

These rights may include:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete personal information that we have collected from you, subject to certain legal exceptions.
• Right to Correct: You may request correction of inaccurate personal information we maintain about you.
• Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information, you may request limits on how it is used.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

How to Submit a Privacy Request

California residents may exercise their privacy rights by contacting us using the information below:

Phone:   818-701-4969

Mail: TruMetric, Inc.

Attn: Privacy Officer

9168 De Soto Avenue

Chatsworth, CA  91311

We may need to verify your identity before responding to your request.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage users to read the privacy policies of any website they visit.

Surveys and Contests

From time to time our Site may request information through surveys or marketing opportunities. Participation is completely voluntary. Information requested may include contact information (such as name and address) and demographic information (such as zip code). Survey information may be used to improve our Site and services.

Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage users to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Phone: 762-445-1555

Email: TruMetric, Inc.

Attn: Privacy Officer

Support@trumetric.com